This « Normandie Qualité Tourisme » chart is the first to be recognised by the State in its overall work on quality in the field of tourism.
Our commitments :
- Wellcome you nicely anytime
- Constant checks on the quality of services offered.
The main criteria of the chart « Normandie Qualité Tourisme » :
- Access and surrounding area
- Welcome given on the phone, by internet or in person.
- Written correspondance
- Customer contact
- Common areas
- Assistance and advice
- Information on tourism
- Consideration of comments and criticism given by customers …